Engaging Customers Using Service Portals
A great service experience starts with superior communication and convenience.
Businesses and consumers continue to seek greater convenience and accountability from their vendors. Combined with vendors’ desires to create excellent service experiences and drive customer satisfaction, top manufacturers and vendors are seeking to create or improve their service web portals. ServiceCentral has the experience and kit of tools to easily build a better online experience. From service appointment scheduling and service location wayfinding, to repair status and resolution reporting, we can help.